Customer Survey

1. Was this your first visit to Vanity Accessory Boutique?
Yes  No

Comments:

2. Which location did you last shop in?
Myrtle Beach - Broadway at the Beach - Margaritaville location
Myrtle Beach - Broadway at the Beach - Tripps location
Myrtle Beach - Tanger Outlets
Myrtle Beach - Barefoot Landing
Wilmington - Mayfaire Town Center
Raleigh - Noth Hills Sopping Center
King Street

3. What borught you to Vanity?
Just Browsing
To buy something for myself
To buy a gift
To compare products
Other

Comments:

4. Overall, how satisfied were you with your last shopping experience?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Disatisfied

Comments:

5. The last time you visited our store, did you...
Buy exactly what you were looking for
Buy something in addition to what you were looking for
Buy something other than what you were looking for
Buy nothing

Comments:

6. Please indicate the degree to which you agree/disagree with the following
statements on our customer survey
  Strongly Agree Agree Neutral Disagree Strongly Disagree
Our staff is professional
Our staff does not interfere and/or provide unsolicited service
Our staff does not pressure you to make a purchase
Our staff is attentive to your needs
Our staff is courteous and polite
Our staff is receptive to your post-purchase needs

7. Please indicate the degree to which you agree/disagree with the following
statements about our store and products
  Strongly Agree Agree Neutral Disagree Strongly Disagree
The store location is convenient
The store has a neat and clean appearance
The layout of the store makes it easy to shop
The store offers a good variety of products
The quality of the products offered matches my expectations
The products are reasonably priced

8. How likely is it that you would recommend Vanity to a friend or colleague?
Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely

Comments:

9. How likely are you to shop at our store again?
Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely

Comments:

10. What do you love about Vanity?

11. What do you dislike about Vanity?

12. Do you blog online? If yes, where?

13. Do you have any suggestions for improvement?

14. Would you like us to contact you regarding this survey? If yes, please leave your name,
e-mail address, and/or phone number. (Please put each detail on a separate line. Thanks)
    
 
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