Customer Satisfaction

Core Values        

• We are committed to offering an extraordinary shopping experience with unsurpassed customer satisfaction
• Integrity and honesty are the foundation of all our actions
• We are dedicated to impacting people in a positive way
• Creativity, growth and learning

***All Web orders will include a UPS prepaid Return label in case merchandise needs to be sent back to us.

Vanity pays for shipping on all returned items purchased on the Web.

So shop with confidence!

If you wish to return merchandise, please do so by using one of the following guidelines.

In-Store Returns
Present the merchandise to an associate at your area Vanity with the original receipt or gift receipt.

By-Mail Returns
Please retain a copy of the original receipt or gift receipt. The merchandise should be packed in the original shipping box with the original receipt or gift receipt included in the shipment. Attach the included Vanity address label on the box, and mail to the address as printed on the enclosed label.
***All Web orders will include a UPS prepaid Return label in case merchandise needs to be sent back to us.

Returns and Exchanges must be mailed to our processing office at:

Vanity
Web Processing Office
451 Robert Grissom Parkway
Myrtle Beach, SC 29577

Exchanges
If you would like to replace a part of your order please call 1-843-448-2700.

Payment Options
All Major Credit Cards are accepted.

Shipping Information
Vanity ships UPS ground service, unless otherwise requested. Please allow 5-7 business days for delivery. Rush, Overnight, and Saturday deliveries are available, please contact our office at 843-448-2700 for rates. Standard shipping charges do not apply to international deliveries, please contact our office for rates.

Standard Shipping Charges
Up to $30.00 $ 5.95
$30.01 to $50.00 $ 7.95
$50.01 to $74.99 $ 9.95
$75.00 and up Free